FAQ
We offer a variety of storage unit sizes across multiple locations to suit different needs. Our units range from small 4′ x 6′ spaces for seasonal items and boxes to large 12′ x 20′ heated units for vehicles or extensive storage. We also provide drive-up access units, heated options, and covered parking for RVs and boats. Availability varies by location, so contact us to find the right unit for you.
Yes, all our branches offer heated storage units to protect your belongings from temperature fluctuations. Our Nanaimo branch features in-floor radiant heating for enhanced climate control, and we also offer climate-controlled units at our Victoria location. Heated and climate-controlled units are ideal for storing temperature-sensitive items like furniture, electronics, and documents.
Our access hours vary by location:
- Mill Bay, Duncan, Nanaimo – 7 AM to 8 PM
- Victoria – 7 AM to 9 PM
- Salt Spring – 7 AM to 7 PM
- Courtenay – Courtenay 1: 6 AM to 8 PM | Courtenay 2: 7 AM to 7 PM
Please contact your local branch for more details.
All our branches are equipped with 24/7 video surveillance to ensure the security of your belongings. Additionally, we have on-site support staff available to assist you during customer service hours, providing an extra layer of security and customer service.
Yes, we offer exterior storage for boats and RVs at our Mill Bay, Nanaimo, and Victoria locations. Contact us for availability and pricing.
Certain items are not allowed in our storage units, including hazardous materials, flammable substances, and anything that poses a health or safety risk. Please contact us for specific restrictions and guidelines before storing your items.
Absolutely. Self-storage offers numerous benefits for small businesses, including:
- Cost-Effectiveness: Reduce overhead by storing inventory, equipment, and documents affordably, instead of expanding office space.
- Decluttering: Create a more productive workspace by storing non-essential items off-site.
- Enhanced Security: Protect your inventory and sensitive documents with our secure facilities, featuring surveillance, lighting, and perimeter fencing.
- Convenient Access: Enjoy easy access to your stored items, with many locations offering drive-up access and extended hours.
- Flexibility: Adapt to changing business needs with flexible rental terms and various unit sizes.
Yes, drive-up access is available at all of our branches.
You can reserve a storage unit by calling 1-877-50-STORE for general inquiries or by contacting the specific branch directly.
