Pacific Rim Storage Is Known For Great Customer Service

Quality customer service is the driving force behind Pacific Rim Storage.

When you store your personal possessions with a storage facility, you should expect that they will be safe and protected. We can confidently say that is the case at Pacific Rim Storage, but further to that, you can also expect fantastic customer service.

Each of our facilities in Salt Spring, Duncan, Courtenay, Nanaimo, Victoria, and Mill Bay is staffed with friendly and knowledgable personnel that take customer service to new heights.

Our staff keep each facility clean and organized, provide tips for how to best store your items, and are quick to answer your questions by phone, email or in-person.



At Pacific Rim Storage, we wholeheartedly believe that great customer service is a valuable component to what you’re paying for.

We don’t simply store your household items, files, vehicles, boats, and RVs. We go above and beyond by offering packing tips, packing supplies, and a helping hand when you need it to determine how best to store your valuables. If you’re unsure of the unit size you may need or how to best pack your unit, our staff are happy to offer their expert advice.

We understand that storing your items can be very convenient, but the process itself is often inconvenient. Who really has the time to research storage facilities, unit sizes, and how to pack a storage unit? Pacific Rim Storage strives to make this process easy and pain-free through exceptional customer service.

Here is what some of our customers have to say about Pacific Rim Storage customer service:

“Stored my car here for 3 months while away on a trip. Laura was very helpul and the car was just as I left it when I returned. Had 0 issues.”

“Awesome customer service and support. Friendly and helpful. The prices are only a very few dollars more than others. However the premises are clean. Nice storage units. I like the service so far. If it continues they will have my service if ever need a storage again. I will be strongly recommending them to others.”

“I am the owner of Future Earthworks a local bobcat and excavating company, we use this place to store our gear. It is always very clean and tidy and the staff is very friendly and excellent to deal with.”

Offering great customer service is extremely important at all Pacific Rim Storage facilities.

If you need to store something and you’d like to experience our customer service firsthand, you can contact us toll free at 1(877) 507-8673 or contact us here.